In the world of high-end resorts and vacation destinations, Westgate Resorts stands as a prominent name. With over 28 locations spread across America, this hospitality giant offers a diverse range of experiences from mountain retreats to beachfront villas. However, there are certain aspects that aren’t typically highlighted in reviews or glossy brochures which potential guests should be aware of.
One aspect often overlooked is the aggressive timeshare sales tactics employed by Westgate Resorts. While it’s not uncommon for resorts to offer timeshares, many visitors have reported feeling pressured into attending lengthy presentations under the guise of receiving discounted or complimentary services. These sessions can last several hours and employ high-pressure sales techniques that can leave guests feeling uncomfortable and frustrated.
Another criticism leveled against Westgate Resorts involves their reviews cancellation policies. Many customers have reported difficulty in canceling reservations without incurring significant fees, even when cancellations were made well ahead of time. This rigid policy can prove particularly inconvenient for travelers whose plans may change unexpectedly.
Moreover, while the resort properties themselves are often praised for their amenities and aesthetic appeal, some guests have voiced complaints about hidden fees that weren’t disclosed at the time of booking. These additional costs can include everything from parking charges to resort fees and can significantly increase the overall cost of your stay.
Customer service is another area where Westgate has faced criticism. Despite being a large organization with numerous properties across multiple states, many customers report difficulties in reaching customer service representatives when issues arise during their stay. When they do manage to get through, solutions are not always forthcoming or satisfactory.
Notably too is that while Westgate Resorts boasts luxurious accommodations; there seems to be inconsistency among various properties regarding maintenance standards and cleanliness levels – an issue not usually mentioned in reviews but one which has been flagged by some visitors who had less than stellar experiences.
However, despite these criticisms, it’s important to note that many people have enjoyed positive experiences at Westgate Resorts. The properties are often praised for their prime locations, spacious accommodations, and comprehensive amenities. Guests frequently compliment the resort’s swimming pools, on-site restaurants, and recreational activities.
In conclusion, while Westgate Resorts offers a wide range of high-quality vacation options across the United States, potential guests should be aware of these less-publicized aspects before making a reservation. As with any travel experience, it’s essential to do thorough research and read multiple reviews to get a complete picture of what to expect. While Westgate has its share of criticisms like most major resorts do; many visitors have had enjoyable stays and returned home with positive memories.
